can't call out all number busy

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sunrisepostal
Posts: 46
Joined: Tue Jan 13, 2009 1:06 pm

can't call out all number busy

Post by sunrisepostal » Wed May 13, 2009 6:47 am

I can make any local call all number come busy
please help me
all long distance work fine.

Blue light on on hub and scout but none of line working i restart both but still no help.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: can't call out all number busy

Post by WayneDsr » Wed May 13, 2009 7:08 am

Call Customer Service. This would be the fastest way to fix this issue.
888-711-6662

Wayne

sunrisepostal
Posts: 46
Joined: Tue Jan 13, 2009 1:06 pm

Re: can't call out all number busy

Post by sunrisepostal » Wed May 13, 2009 7:36 am

They still closed this time.
i will try to call them at 12:00 EST.

Any one else have this problem I am in Mass. and i can make call to any number in mass.

jtykal
Posts: 103
Joined: Tue May 05, 2009 6:35 am
Location: Chicago, IL
Contact:

Re: can't call out all number busy

Post by jtykal » Wed May 13, 2009 8:45 am

I'm in Chicago, and tried calling Lexington, MA (area code 781) earlier today. Nothing but a busy signal. Other calls have been fine. Must be a problem with the ooma network in that area?

supafuzz
Posts: 8
Joined: Wed Apr 15, 2009 3:00 am

Re: can't call out all number busy

Post by supafuzz » Wed May 13, 2009 9:41 am

I am having the same problem in Maine. All outgoing calls get a busy signal. Incoming is working fine.

sunrisepostal
Posts: 46
Joined: Tue Jan 13, 2009 1:06 pm

Re: can't call out all number busy

Post by sunrisepostal » Wed May 13, 2009 10:55 am

Its working fine now but still ooma did not fix mass lottery number.

it is still not working from last full month now
1-800-445-5825
1-800-568-2436

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: can't call out all number busy

Post by southsound » Wed May 13, 2009 11:00 am

You mean that ooma will help with picking your numbers for the Mass lottery? I wonder if that is something they could do for the one in Washington? And if it is a Premier feature or not. Gosh, maybe I should have gone with Premier after all! :)
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

sunrisepostal
Posts: 46
Joined: Tue Jan 13, 2009 1:06 pm

Re: can't call out all number busy

Post by sunrisepostal » Wed May 13, 2009 11:33 am

What i mean is mass lottery number is not working its give fast busy signal when you call that number from Ooma line.

User avatar
southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: can't call out all number busy

Post by southsound » Wed May 13, 2009 11:40 am

I know about the problem, but was just having a bit of fun thinking about addiitonal uses for my ooma - and picking lottery numbers would definetly make the units fly off the shelves!

Some time ago bobby b from ooma talked about similar problems with calling American Idol numbers. Maybe a search will bring up that post. The other thing I wonder is if for some reason the Mass Lottery 800 service is limited geographically and for some reason they do not have the ooma area code and prefix your phone uses in their database. If they have a support number at the lottery, maybe you could call and ask? Also, see if they have a LOCAL number - not an 800 one - that you can call. From ooma it won't make a difference.

Like the lottery folks say here in Washington, "Good Luck!"
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: can't call out all number busy

Post by WayneDsr » Wed May 13, 2009 11:58 am

1-800-445-5825

Busy here in Indiana also.

Wayne

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