Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#108691 by veggiemuffin
Fri Apr 12, 2013 5:46 am
My new Ooma number blocks unidentified calls and my AT&T landline has a private number so I decided to call my Ooma number from my AT&T number as a test. The recording said I would have to enter *82 to show my number so I called back and did that. I got the same recording. Tried again, same thing. Waited a minute and tried again. Same thing. Tried dialing area code also, still same. So I guess *82 doesn't really work?

Anyone know if there is anything I can do about this?
#108695 by murphy
Fri Apr 12, 2013 6:25 am
You are calling from AT&T. It's up to AT&T to unblock the number. Ooma can't unblock a number that was blocked by the calling phone company.
#108699 by veggiemuffin
Fri Apr 12, 2013 7:58 am
But I've unblocked my AT&T number in the past with no problem when calling someone I wanted to know it was me. It has always worked before. Maybe they're mad at me because I'm porting my number away ;) So I guess when I get both lines on Ooma it should work OK.

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