2nd line question - new user

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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veggiemuffin
Posts: 10
Joined: Thu Apr 11, 2013 5:31 am

2nd line question - new user

Post by veggiemuffin » Thu Apr 11, 2013 5:33 am

I have a question about the 2 lines. If I'm using the phone on one line what happens when someone calls the other line? Do the other phones ring but not the one I'm using (I hope)?

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: 2nd line question - new user

Post by murphy » Thu Apr 11, 2013 5:45 am

veggiemuffin wrote:I have a question about the 2 lines. If I'm using the phone on one line what happens when someone calls the other line? Do the other phones ring but not the one I'm using (I hope)?
You need an HD2 handset or a Linx to take advantage of the second line.
If you are using a phone connected to the Telo's phone port, a second call will ring on an HD2 handset or on a phone connected to a Linx.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

veggiemuffin
Posts: 10
Joined: Thu Apr 11, 2013 5:31 am

Re: 2nd line question - new user

Post by veggiemuffin » Thu Apr 11, 2013 6:25 am

Oh, I should have said I have a Linx for the 2nd line.

veggiemuffin
Posts: 10
Joined: Thu Apr 11, 2013 5:31 am

Re: 2nd line question - new user

Post by veggiemuffin » Thu Apr 11, 2013 6:27 am

If I'm using the phone connected to the Linx will it only ring on the telo-connected phone? It seems like that would be what would happen. Just want to be sure.

I don't have my number ported yet so can't try it myself to see what will happen.

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: 2nd line question - new user

Post by murphy » Thu Apr 11, 2013 7:26 am

veggiemuffin wrote:If I'm using the phone connected to the Linx will it only ring on the telo-connected phone? It seems like that would be what would happen. Just want to be sure.
Yes. If you don't have call waiting disabled you should hear a beep on the Linx phone.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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