I have confirmed this with two ooma reps, rebooted the telo many times, nothing will get call waiting working. The last ooma rep wanted me to try with another phone, so I found a corded phone and tried that, but it still doesn't work. I am using Panasonic Dect 6 wireless phones with the base connected directly to the Telo - I am not trying to use house wiring on anything fancy like that. For what it's worth, my primary # is a ported #, secondary # is an ooma #.
Everything else works fine on the system but nothing seems to get call waiting working no matter what. I don't think continued calls to customer service will help as they seem to have no clue as to what's going on. If anyone has any ideas or thoughts that might help get this resolved, that would be greatly appreciated.
If "Enable call-waiting" not checked, check it and "Save"
I don't remember disabling from myooma.com but maybe I did by mistake. Anyway thankfully it is working now and Ooma support called yesterday to confirm. Everything is good now and support was certainly helpful in the long run. I am going to go back into settings and see what I did to disable it so I don't do that again.
Try disabling Call waiting. Wait a few mintues, then enable call waiting again.xrobevansx wrote:Same issue here. recently ported over my number from comcast. No call waiting, and IS enabled on myooma.com
If that doesn't work, try powering off the Ooma Telo for one hour to allow the Ooma servers to rebuild/repair your Ooma profile. Then repower the Ooma Telo and test.
If that doesn't help contact Ooma Cutomer Support:
Phone: 1-888-711-OOMA (6662)
Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT