can't turn off call anonymous caller blocking

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ric_barline
Posts: 15
Joined: Wed May 16, 2012 1:40 pm

can't turn off call anonymous caller blocking

Post by ric_barline » Mon Sep 10, 2012 10:19 am

I can't turn off anonymous caller blocking. I have unchecked the boxes and saved, but anonymous callers continue to get sent to VM. What's wrong?

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lbmofo
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Location: Greater Seattle
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Re: can't turn off call anonymous caller blocking

Post by lbmofo » Mon Sep 10, 2012 10:57 am

Wait 5 minutes to have the change take.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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ric_barline
Posts: 15
Joined: Wed May 16, 2012 1:40 pm

Re: can't turn off call anonymous caller blocking

Post by ric_barline » Mon Sep 10, 2012 11:27 am

lbmofo wrote:Wait 5 minutes to have the change take.
I did it a week ago and it hasn't taken effect yet. Do I need to reboot the Ooma to make it take?

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: can't turn off call anonymous caller blocking

Post by lbmofo » Mon Sep 10, 2012 11:41 am

Do you get other calls come through? To debug, change the treatment from "send to voicemail" to "blocked message" and see.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

ric_barline
Posts: 15
Joined: Wed May 16, 2012 1:40 pm

Re: can't turn off call anonymous caller blocking

Post by ric_barline » Mon Sep 10, 2012 12:06 pm

I read elsewhere that sometimes you need to reboot the Ooma for changes to take effect, so I just did that and it worked! :D

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