Voicemail via web or email is silent

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
bholtzman
Posts: 1
Joined: Sun Aug 05, 2012 7:52 am

Voicemail via web or email is silent

Post by bholtzman » Sun Aug 05, 2012 7:55 am

Hi:
I just activated my Ooma Telo last week. Voicemail works fine from the device, but when I try to play it from the web site or the email MP3 both are silent. I do see the amplitude meter moving but hear nothing. I have a Sony Z laptop. The volume is set at max. Thanks.

Bill

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Voicemail via web or email is silent

Post by thunderbird » Sun Aug 05, 2012 10:24 am

bholtzman wrote:Hi:
I just activated my Ooma Telo last week. Voicemail works fine from the device, but when I try to play it from the web site or the email MP3 both are silent. I do see the amplitude meter moving but hear nothing. I have a Sony Z laptop. The volume is set at max. Thanks.

Bill
I wonder if you need to download and install in your computer,
Adobe Flash Player at:
http://www.adobe.com/support/flashplayer/downloads.html

and/or

Oracle Java at:
http://www.java.com/en/download/inc/win ... ade_ie.jsp

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Voicemail via web or email is silent

Post by lbmofo » Sun Aug 05, 2012 10:51 am

If you can see this on the my ooma VM page:

Ooma VM Player.jpg
Ooma VM Player.jpg (4.86 KiB) Viewed 1449 times
[/size]
Flash player should be working okay. No sound on all your messages? I do have some empty content messages myself.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

Post Reply