Remote voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Michael l
Posts: 2
Joined: Sun Jul 22, 2012 5:21 pm

Remote voicemail

Post by Michael l » Sun Jul 22, 2012 5:30 pm

Hello, My new Ooma is set up with existing phone number ported and tests fine. My land line is part of an answer machine which is still working with the Ooma. I can still receive messages and playback through my existing answer machine which is fine with me. However I can no longer do remote access of messages through my existing answer machine like I used to do. I have tried entering in a new access code into my answer machine but still no luck. What are my options? Can I still use my old answer machine to access messages by remote and if so how? Thank you.

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Leeway
Posts: 933
Joined: Tue Apr 28, 2009 6:50 pm
Location: North of Milwaukee WI

Re: Remote voicemail

Post by Leeway » Tue Jul 24, 2012 3:34 pm

My Panasonic cordless works the same way and I have no problem dialing home and using my code to pick up messages. I know that's no help but just wanted you to know that it does work.

Donna

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Remote voicemail

Post by lbmofo » Tue Jul 24, 2012 3:37 pm

Michael l wrote:Hello, My new Ooma is set up with existing phone number ported and tests fine. My land line is part of an answer machine which is still working with the Ooma. I can still receive messages and playback through my existing answer machine which is fine with me. However I can no longer do remote access of messages through my existing answer machine like I used to do. I have tried entering in a new access code into my answer machine but still no luck. What are my options? Can I still use my old answer machine to access messages by remote and if so how? Thank you.
I heard that incoming DTMF works for Telo but not Hub (some reported issues even with Telo); what do you have?
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