If your card expires they will turn off your service.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Something to try, which if it works, may be used a temporary fix or work around.yormets wrote:I have a dial tone and can call out. My secondary number from ooma is also receiving calls. Just not my primary number. This has been like this since sometime Thursday. Support says they are working on it. For six days! They've bumped me up to level three support. Still not resolved. This is my business number. If It isn't working by tomorrow, I'm porting out with a different company. This has cost me thousands and loyal customers. My phone says it's not a valid number. Ridiculous. This is no support whatsoever.
Go into My Ooma at https://my.ooma.com/calling .
Do the following:
Phone Number: (Select the Business phone number)
Make sure there is a check mark in the box in front of Enable call forwarding
Forwarding mode - Select: Call Forward All
Forwarding number - forward to your cell phone number.
Click on Save.
Remove power from your Ooma Telo.
Wait 20 to 60 minutes for the Ooma Servers to catch up.
With a different cell phone or phone (not your cell phone), with the Ooma Telo still unpowered, call your business number and see if the call goes through to your cell phone.
If the call goes through to your cell phone, repower the Ooma Telo and call your business number again and see if it rings your cell phone again.
In this configuration, you should be able to call out with the Ooma Telo, and receive Ooma Telo calls with your cell phone.
The company that shows up for my phone number is "MCI Metro ATS Inc" -- which I never heard of.lbmofo wrote:Since this is a routing issue with Ooma's carrier, I doubt the multi-ring or forward would work since the incoming call doesn't even hit Ooma central. I'd be curious to find out if you guys have the same carrier "current telephone company" when you look up http://tnid.us