My OOMA setup was flawless with one big exception. When I dial out a call, or recieve an outside call; I can hear the caller but they can not hear me?
I checked my connections 4x...bought a new phone...adjusted my upload speed without results.
Need help like yesterday!
Do you have ooma WITH a landline or WITHOUT?
DSL or Cable?
Are you connected as:
Go to http://www.whichvoip.com/voip/speed_test/ppspeed.html
and do a voip test. Post the results.
Do you have a Scout connected? If so disconnect it. Disconnect the phone cable from the WALL port on the ooma hub. Try a call.
This should be enough for now.
Here are the results of the test. By the way I am using ooma with a wireless intergrated router/modem and DSL--NO landline.
- test3.jpg (29.36 KiB) Viewed 4174 times
- Test2.jpg (46.05 KiB) Viewed 4173 times
- Test.jpg (51.81 KiB) Viewed 4174 times
That would explain your voice not going out.
Could you do the same test without ooma connected? I'd like to see if ooma is causing the issue or your internet connection.
You may need to have your DSL provider check your lines for a bad connection or noise.
I can't think of any other way I could help, maybe someone else can join in here and suggest something.
Everythings good now. My firewall was the problem. I have an Actiontec router and I needed to turn off the "low" firewall setting. Worried that I had no security I called Actiontec support who said the routers firewall works regardless any additional settings.
Anyway it works...thanks for your help!