Ooma voicemail unavailable online

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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oomacitizen
Posts: 3
Joined: Tue Apr 21, 2009 4:45 pm

Ooma voicemail unavailable online

Post by oomacitizen » Tue Apr 21, 2009 4:48 pm

i got ooma last week, and not able to check my voicemail online. it says the inbox is unavailable temporarily!!. i talked to ooma csr several times, and they are still working on it. in the meantime, i am wondering anyone else had this problem before?

thanks

oomacitizen
Posts: 3
Joined: Tue Apr 21, 2009 4:45 pm

Re: Ooma voicemail unavailable online

Post by oomacitizen » Thu Apr 23, 2009 10:59 am

so its been more than a week now. looks like ooma couldnt figure out whats the problem yet..so i am just keep calling them every morning ...becoming a routine practice :(

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Bobby B
Ooma Moderator
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Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Ooma voicemail unavailable online

Post by Bobby B » Thu Apr 23, 2009 1:27 pm

Hi oomacitizen, your voicemail account should be created now. Please try rebooting your Hub to make sure it comes up OK.

Sorry about that long delay to get the voicemail account created. I think there was some confusion on our end about whether the command to create your voicemail account had been executed.
Bobby B

oomacitizen
Posts: 3
Joined: Tue Apr 21, 2009 4:45 pm

Re: Ooma voicemail unavailable online

Post by oomacitizen » Thu Apr 23, 2009 2:26 pm

Just got a call from ooma that they have fixed the issue.
Thanks Bobby, Luis, and Jamie for your support.

Caroline
Posts: 3
Joined: Thu Jul 16, 2009 6:53 pm

Re: Ooma voicemail unavailable online

Post by Caroline » Thu Jul 16, 2009 7:19 pm

This looks like the issue I'm currently having.

Hopefully this gets resolved quickly so I don't need to make calling Ooma as part of my daily routine :)

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