No problem making outgoing calls but folks calling us receive a busy signal. Have been a Ooma user for quite some time and this is a new problem that we never had before.
2395971398 wrote:No problem making outgoing calls but folks calling us receive a busy signal. Have been a Ooma user for quite some time and this is a new problem that we never had before.
Check and make sure that Do Not Disturb is on by pressing and holding the Envelope button of the face of the Ooma Telo, until it turns blue. Or if it is blue press and hold the Envelope button until it turns yellow. Then press it again until it turns blue. Then test by calling your Ooma number with your cell phone.
If that doesn't work:
Power off the Ooma device for One hour. This allows time for the Ooma servers to reload/reset/correct your Ooma profile. Then repower the Ooma device and test. While the Ooma device is off-line, reboot your modem.