Only Call Out with *67

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Only Call Out with *67

Post by thunderbird » Fri Mar 02, 2012 1:36 pm

mhajduk wrote:Thunderbird,

I gave that a try, no change. Many thanks for your help.

It sure seems like level 3 support has left me for dead per that last e-mail I posted. Anyone know another way to get some help from Ooma? I'd hate to take to Facebook, Amazon, etc with my complaints, because I've been a big fan of the company up until now.
Send Ooma Moderator Bobby B. an E-mail stating your concerns. memberlist.php?mode=viewprofile&u=53

mhajduk
Posts: 16
Joined: Sat Jan 31, 2009 7:31 am

Re: Only Call Out with *67

Post by mhajduk » Wed Mar 14, 2012 4:36 am

My issue with the *67 has been fixed along with my inability to check voicemail from my Ooma hub. Not sure what the fix was, but I'm good to go. Thanks coma.

mhajduk
Posts: 16
Joined: Sat Jan 31, 2009 7:31 am

Re: Only Call Out with *67

Post by mhajduk » Thu Mar 15, 2012 4:30 am

Per Ooma support, the problem and solution in case someone runs into it in the future:

"It looks like your caller name was set to "Private Caller". This caused a problem with our system and prevented calls from routing and issues with voicemail. Engineering set the CNAM back to your name."

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