Send Ooma Moderator Bobby B. an E-mail stating your concerns. memberlist.php?mode=viewprofile&u=53mhajduk wrote:Thunderbird,
I gave that a try, no change. Many thanks for your help.
It sure seems like level 3 support has left me for dead per that last e-mail I posted. Anyone know another way to get some help from Ooma? I'd hate to take to Facebook, Amazon, etc with my complaints, because I've been a big fan of the company up until now.
"It looks like your caller name was set to "Private Caller". This caused a problem with our system and prevented calls from routing and issues with voicemail. Engineering set the CNAM back to your name."