Why is a # on my Blacklist getting through?

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Lord Vader
Posts: 121
Joined: Sun Sep 04, 2011 5:12 pm

Why is a # on my Blacklist getting through?

Post by Lord Vader » Tue Feb 07, 2012 12:06 pm

I have both my personal blacklist and the community blacklist enabled. They seem to be doing their job with one exception--a specific number of a telemarketer with a 312 area code keeps getting through! They call several times per day, always from the same #: 312-572-6990. I've entered this number in to my blacklist database in several formats just to make sure it's saved here. However, this number still is able to call me!

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Why is a # on my Blacklist getting through?

Post by lbmofo » Tue Feb 07, 2012 12:10 pm

Able to call you means your phone rings? Do these calls show up on your call logs?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Lord Vader
Posts: 121
Joined: Sun Sep 04, 2011 5:12 pm

Re: Why is a # on my Blacklist getting through?

Post by Lord Vader » Tue Feb 07, 2012 12:39 pm

Yes, my phone rings (my blacklist is set to give a number disconnected message) and it shows up on my call logs.

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Why is a # on my Blacklist getting through?

Post by lbmofo » Tue Feb 07, 2012 1:11 pm

Need to call into customer service and have them fix.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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