Voicemail issue

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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SingleSided
Posts: 2
Joined: Wed Feb 01, 2012 9:22 am

Voicemail issue

Post by SingleSided » Wed Feb 01, 2012 9:26 am

Order of events:
1) Call from my cell phone and leave a message on my OOMA number account
2) Get a blinking message light on my OOMA connected phone
3) Call into voicemail
4) Voicemail states "no new messages"
5) But the voicemail is on "My OOMA" page and I get a voicemail email sent to my email account

Why can't I play the voicemail from the phone?

Thanks!

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Voicemail issue

Post by lbmofo » Wed Feb 01, 2012 9:50 am

When you call into voicemail, are you calling into your Ooma number?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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SingleSided
Posts: 2
Joined: Wed Feb 01, 2012 9:22 am

Re: Voicemail issue

Post by SingleSided » Wed Feb 01, 2012 10:30 am

ah man...ok scratch this. The number wasn't saved correctly.

Thanks for the feedback, it was Google Voice that was being called... ;)

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