911 Routing issues

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kekellum
Posts: 3
Joined: Thu Jan 28, 2010 7:48 pm

911 Routing issues

Post by kekellum » Wed Jan 04, 2012 1:36 pm

I called 911 today from home and was routed to the wrong county. My town spans 2 counties but I was directed to the wrong one which they do not have a listing for my address. Called Tech support with very little success of getting this resolved. I have confirmed my service address is correct on my account but need to know how to correct the county. Any suggestions?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: 911 Routing issues

Post by thunderbird » Wed Jan 04, 2012 3:17 pm

kekellum wrote:I called 911 today from home and was routed to the wrong county. My town spans 2 counties but I was directed to the wrong one which they do not have a listing for my address. Called Tech support with very little success of getting this resolved. I have confirmed my service address is correct on my account but need to know how to correct the county. Any suggestions?
When you test call 911 with your cell phone, does your 911 call arrive at the correct location?

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