No voice mail??

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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khoover310
Posts: 2
Joined: Tue Dec 13, 2011 11:37 am

No voice mail??

Post by khoover310 » Tue Dec 13, 2011 11:38 am

I tried to access my messages online as I usually do, but the inbox is not available. Then I called my home to check them remotely but instead of getting the greeting the call was disconnected when it would have normally gone to voice mail. Anyone else having the same issue??

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: No voice mail??

Post by thunderbird » Tue Dec 13, 2011 11:43 am

khoover310 wrote:I tried to access my messages online as I usually do, but the inbox is not available. Then I called my home to check them remotely but instead of getting the greeting the call was disconnected when it would have normally gone to voice mail. Anyone else having the same issue??
Mine is tempoarily out of service also. I suspect Ooma is working on several problems in this area.

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Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: No voice mail??

Post by Bobby B » Tue Dec 13, 2011 11:49 am

Yes, we're currently working on restoring the voicemail service to the affected accounts.
Bobby B

khoover310
Posts: 2
Joined: Tue Dec 13, 2011 11:37 am

Re: No voice mail??

Post by khoover310 » Tue Dec 13, 2011 11:53 am

Ok, thank you for posting a reply. I appreciate it!

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: No voice mail??

Post by thunderbird » Tue Dec 13, 2011 12:39 pm

See View Topic: viewtopic.php?f=10&t=26

FreePhone
Posts: 131
Joined: Thu May 13, 2010 4:25 pm

Re: No voice mail??

Post by FreePhone » Tue Dec 13, 2011 7:47 pm

I've noticed this same issue today. Even though the status report says it's back up, it's still out here at 7:50pm PT. Very annoying Ooma!

FreePhone
Posts: 131
Joined: Thu May 13, 2010 4:25 pm

Re: No voice mail??

Post by FreePhone » Wed Dec 14, 2011 5:32 pm

Today it's working fine now. Phew!

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