Does anyone have the capability to delete Voice Mails?

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Cut-Throat
Posts: 32
Joined: Wed Dec 07, 2011 4:57 pm

Does anyone have the capability to delete Voice Mails?

Post by Cut-Throat » Mon Dec 12, 2011 10:33 am

Does anyone have the capability to delete Voice Mails in Dashboard? - I have been an Ooma user for a week and it tells me that this "Service temporarily unavailable. Please try again." How long has this feature been 'Not Working'?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Does anyone have the capability to delete Voice Mails?

Post by thunderbird » Mon Dec 12, 2011 10:54 am

Cut-Throat wrote:Does anyone have the capability to delete Voice Mails in Dashboard? - I have been an Ooma user for a week and it tells me that this "Service temporarily unavailable. Please try again." How long has this feature been 'Not Working'?
Log into My Ooma and see if Ooma wants you to do the Voicemail 2.0 upgrade. If not contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

Cut-Throat
Posts: 32
Joined: Wed Dec 07, 2011 4:57 pm

Re: Does anyone have the capability to delete Voice Mails?

Post by Cut-Throat » Mon Dec 12, 2011 3:28 pm

thunderbird wrote: Log into My Ooma and see if Ooma wants you to do the Voicemail 2.0 upgrade. If not contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
Checked with Customer Support and they said it is their problem. I was just wondering if anyone else had run into this.....

WJBertrand
Posts: 123
Joined: Mon Aug 15, 2011 8:53 pm
Location: Ventura, CA

Re: Does anyone have the capability to delete Voice Mails?

Post by WJBertrand » Mon Dec 12, 2011 3:45 pm

My dashboard page is giving me the same error but if I go to the voice mail page, I can delete normally from there.
WJBertrand
Ventura, CA

Cut-Throat
Posts: 32
Joined: Wed Dec 07, 2011 4:57 pm

Re: Does anyone have the capability to delete Voice Mails?

Post by Cut-Throat » Mon Dec 12, 2011 3:53 pm

WJBertrand wrote:My dashboard page is giving me the same error but if I go to the voice mail page, I can delete normally from there.
Yup!, same here!

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Bobby B
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Location: Palo Alto, CA
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Re: Does anyone have the capability to delete Voice Mails?

Post by Bobby B » Mon Dec 12, 2011 4:28 pm

I'll ask our web team to check this one out.
Bobby B

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