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#90351 by murphy
Tue Dec 06, 2011 11:49 am
thunderbird wrote:Ooma Moderator Dennis P. said the following in response to a question I asked about this issue:
"The issue described in those (this thread) threads appear to be carrier related issues and the user should call into our support line and we can try switching the route to that phone number to see if we can get the DMTF's to work".

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

Dennis is a moderator but his day job is Vice President of Product Management.

#90621 by davestern
Mon Dec 12, 2011 1:09 pm
so I'm the OP, and mine now works ... this must have been addressed as part of the issue which Dennis describes (my issue was entering conference bridge #'s for the US AT&T conferencing service) .. I did also submit to customer service and will report to them that it's been addressed .. if it comes back, I'll call them directly, but all is good now ..

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