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Lost ability to upgrade voice mail?

Posted: Fri Nov 25, 2011 12:06 pm
by mhowie
Yesterday I was presented with the opportunity to upgrade to the new voicemail system. Not understanding what it was about and without the time available to peruse the FAQ I declined thinking I would complete the process in the upcoming days.

As I attempt this today I cannot successfully begin as when I click the provide link from within the FAQ to get started (https://my.ooma.com/vm_beta), I am greeted with the message that "The Page You Are Looking For Does Not Exist".

What is the link one should utilize to proceed with this process?

Thanks.

Re: Lost ability to upgrade voice mail?

Posted: Fri Nov 25, 2011 2:08 pm
by ascopes
Yes, I've encountered the same problem. Anyone from Ooma care to respond?

Re: Lost ability to upgrade voice mail?

Posted: Fri Nov 25, 2011 2:12 pm
by lbmofo
I am not from Ooma but try this URL: https://my.ooma.com/vm_upgrade

You should get the same screen as before where you have the option to upgrade now or upgrade later.

If you already migrated, you'll see:

Congratulations, you're using Ooma Voicemail 2.0!

Your only option presented would be "Go to your Inbox" button.

Re: Lost ability to upgrade voice mail?

Posted: Fri Nov 25, 2011 3:35 pm
by mhowie
That link did the trick. Thanks.

It will be interesting to see what "new features and settings" might be made available as a result of this.