Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#89945 by kaufmja
Thu Nov 24, 2011 7:51 am
I can configure my iphone 4 and ooma telo to have my iphone 4 pick up calls to my ooma phone number. The phones both ring
and if i due not answer and let it go to voice mail ,the ooma voice mail does not register, and it rolls over to my cell phone voice mail.
how due i get the ooma telo to answer and not the iphone?
#89948 by lbmofo
Thu Nov 24, 2011 11:25 am
In your my.ooma.com Call Forwarding Preferences, enable "Require key press before answering forwarded calls" and save.

That way, if you don't answer, your Ooma voicemail will pick up.

For this setup, I found the best "Voicemail pick-up time" in the Voicemail Preference to be 30 seconds (5 rings) so you have a chance to answer using cell as well if not at home.

"Require key press before answering forwarded calls" is especially helpful when your cell phone is off; when cell is off, calls will go immediately to your cell phone VM (you won't even have enough time to answer the call at home).

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