can't receive any incoming calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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tammyblonde1
Posts: 2
Joined: Mon Nov 21, 2011 6:47 pm

can't receive any incoming calls

Post by tammyblonde1 » Mon Nov 21, 2011 6:51 pm

I just got my Ooma and the number ported. I am able to make outbound calls but not inbound calls. When I try to call my house number, I get a recording that says my number can not take my call and then goes directly to voice mail.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: can't receive any incoming calls

Post by thunderbird » Mon Nov 21, 2011 6:53 pm

tammyblonde1 wrote:I just got my Ooma and the number ported. I am able to make outbound calls but not inbound calls. When I try to call my house number, I get a recording that says my number can not take my call and then goes directly to voice mail.
On the face of the Ooma Telo there is an Envelope symbol. Press the Envelope symbol until it turns yellow. Press the Envelope symbol until it turns Blue. Next test by calling your Ooma number with you cell phone.

tammyblonde1
Posts: 2
Joined: Mon Nov 21, 2011 6:47 pm

Re: can't receive any incoming calls

Post by tammyblonde1 » Mon Nov 21, 2011 7:02 pm

It worked! Thank you.

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