Turn off voice mail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Mikeinva
Posts: 4
Joined: Sat Jun 18, 2011 4:27 pm

Turn off voice mail

Post by Mikeinva » Sun Oct 30, 2011 11:15 am

How do I turn off voice mail if I do not want it on?
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thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Turn off voice mail

Post by thunderbird » Sun Oct 30, 2011 11:24 am

Mikeinva wrote:How do I turn off voice mail if I do not want it on?
You have to call Ooma Customer Service and have them do it, but they say this change is permanent.

It is better, if you use another voicemail, to set the My Ooma voice mail settings to the maximum number rings before pickup. Then you set the other voicemail machine to pickup the call with less number of rings, so the other voicemail mail machine will always pickup the calls first. This configuration keeps your options open.


Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
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gtdurham
Posts: 51
Joined: Thu Sep 17, 2009 1:54 pm

Re: Turn off voice mail

Post by gtdurham » Sun Nov 20, 2011 6:33 pm

The only issue with this option is that if you're on the phone when someone calls, the call will go to ooma voice mail and not your answering machine.
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