Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#89007 by thunderbird
Sun Oct 30, 2011 11:24 am
Mikeinva wrote:How do I turn off voice mail if I do not want it on?

You have to call Ooma Customer Service and have them do it, but they say this change is permanent.

It is better, if you use another voicemail, to set the My Ooma voice mail settings to the maximum number rings before pickup. Then you set the other voicemail machine to pickup the call with less number of rings, so the other voicemail mail machine will always pickup the calls first. This configuration keeps your options open.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
#89806 by gtdurham
Sun Nov 20, 2011 6:33 pm
The only issue with this option is that if you're on the phone when someone calls, the call will go to ooma voice mail and not your answering machine.

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