It only shows the phone number.
I don't consider this caller ID, I guess ooma does.
If I knew this prior to purchasing, It would have made a difference in my choice.
What does "caller ID" mean to the average person??
Caller ID with name
The second option cost more than the first.
If you didn't purchase one of them you got no caller ID at all.
Most modern phones have built-in phone books.
I never see the incoming caller ID name for the people that are in my phones contact list.
The phone matches the phone number and displays it's own data.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
I am with you on this one. 'Caller ID' means name and number. Just the number should be called 'number ID,' because it truly isn't caller ID. I tried to find out BEFORE I got the Telo whether what Ooma calls caller ID displays the name and number, because I had read on Amazon in an older message that only premium service got the name. Unfortunately, when I asked about this issue, I was not able to get a direct answer. I have since found this post which clarifies that premium service is required to get the name (http://www.ooma.com/app/support/caller-id-issues). If you don't have premium service, the only way to get the name is to have it in your phone's address book along with the number.
The ILEC's named the product called Caller-ID, that was number only.
Then they added "Caller-id Name and Number" for extra
Then they added "Call Waiting Id" for extra. (last ILEC plan I was on included Call waiting, Caller-id, Caller-id name and number, but *NOT* Call waiting ID!)
Ooma didn't make the names up, so it's you can't criticize them for using industry standard names.
Ooma still gives you Call Waiting-ID, Call Waiting, and Ooma phonebook lookup for free. That's more than any ILEC does and certainly a good deal. If you want more, go Premier... Ooma has to make money somewhere.
But Caller ID has always been number only. The name thing is an added bonus and not normally free.
$ 120 premium service ($10/month)
12 annual fee (some kind of tax or fee)
42 taxes ($3.5/month)
$ 175 annually, which equates to
$ 15/month, rounded
The Telo costs about $200. Amortizing its cost over a period of 12 or 18 months gives a true cost of the service of:
12 months: $17/month + 15/month = $32/month
18 months: $11/month + 15/month = $26/month
The cost of the service is really between $26 to $32/month. One could argue over the useful life of the Telo. Obviously, the longer it lasts, the lower the actual monthly cost, all other things being equal. Since it is only warranted for one year, I believe using the 12-month amortization, leading to a $32/month figure, is reasonable.
For those of us who are new customers who use the premium service, the true cost of the service is about $32/month.
Even if you want to spreadout the intial cost of Telo @$200 throughout the first 12 month, that's $16.66 + $13.47 = $30.14/month for the first year and you are down to paying $13.47 for fantastic premium service starting the 13th month. Can't beat it.