Changed Internet provider and lost Caller ID

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piehlsp
Posts: 1
Joined: Mon Oct 10, 2011 5:56 pm

Changed Internet provider and lost Caller ID

Post by piehlsp » Mon Oct 10, 2011 6:00 pm

I recently switched my internet provider from Time Warner Cable (cable modem) to AT&T with a DSL line. After the switchover, I longer get Caller ID on the Ooma system. Any ideas?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Changed Internet provider and lost Caller ID

Post by thunderbird » Mon Oct 10, 2011 8:04 pm

piehlsp wrote:I recently switched my internet provider from Time Warner Cable (cable modem) to AT&T with a DSL line. After the switchover, I longer get Caller ID on the Ooma system. Any ideas?
Veiw this topic for caller-id issues:
https://www.ooma.com/app/support/caller-id-issues

You could also contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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