Clearing old missed calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Nicksw
Posts: 5
Joined: Sat Sep 24, 2011 8:49 am

Clearing old missed calls

Post by Nicksw » Sat Sep 24, 2011 9:01 am

My handsets (vtech) display the number of "missed calls" - these seem to include all "missed calls" on the log, including those where a voicemail was left.

Obviously what I WANT to see is whether I missed any calls SINCE I LAST CHECKED. If it says "6 missed calls" there's no way I can tell if I really missed a call, or of that's an old number (unless the caller left a message, or I go look at the log online).

Is there a way to clear the missed call notification that gets sent to the handset?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Clearing old missed calls

Post by thunderbird » Sat Sep 24, 2011 9:09 am

6503229707 wrote:My handsets (vtech) display the number of "missed calls" - these seem to include all "missed calls" on the log, including those where a voicemail was left.

Obviously what I WANT to see is whether I missed any calls SINCE I LAST CHECKED. If it says "6 missed calls" there's no way I can tell if I really missed a call, or of that's an old number (unless the caller left a message, or I go look at the log online).

Is there a way to clear the missed call notification that gets sent to the handset?
I found this on the Internet for Vtech:

To remove "missed calls" on phone, press and hold "OFF" button on handset. This should remove "missed calls" message.

Nicksw
Posts: 5
Joined: Sat Sep 24, 2011 8:49 am

Re: Clearing old missed calls

Post by Nicksw » Sat Sep 24, 2011 10:00 am

Thank you -- I assumed this was an Ooma feature since this did not happen on my landline (which had CallerID turned off), but it seems this is another log stored in the handset itself! Who knew? Thanks for pointing me in the right direction!

shastastan
Posts: 8
Joined: Sun Jul 31, 2011 2:11 pm

Re: Clearing old missed calls

Post by shastastan » Mon Sep 26, 2011 1:20 pm

Thanks so much, Thunderbird. I was just getting ready to dig out the manual when I read your post.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Clearing old missed calls

Post by thunderbird » Mon Sep 26, 2011 4:26 pm

shastastan wrote:Thanks so much, Thunderbird. I was just getting ready to dig out the manual when I read your post.
You're welcome. Good luck.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Clearing old missed calls

Post by thunderbird » Mon Sep 26, 2011 4:26 pm

6503229707 wrote:Thank you -- I assumed this was an Ooma feature since this did not happen on my landline (which had CallerID turned off), but it seems this is another log stored in the handset itself! Who knew? Thanks for pointing me in the right direction!
You're welcome. Good luck.

SylviaCaras
Posts: 8
Joined: Sun Aug 05, 2012 9:35 am
Location: Santa Cruz, CA

Re: Clearing old missed calls

Post by SylviaCaras » Tue Aug 07, 2012 9:40 am

Thanks for the pointer to my handset manual. I'm just wrapping up the settings and configurations.

For Panasonic: http://www.ehow.com/how_6369534_clear-p ... ne-id.html

Instructions
Press the “View CID” button.
Press the"Down" button to view the most recent missed call.
Press the "Up" button to view the oldest missed call. Once you are done viewing them, your display screen will be free of the missed calls message.
Erase the missed calls from the call log by going to the “Menu” and navigating to the option “View Caller ID.” Go through all missed calls that you've received and erase them one by one or press the “Mute” button to erase them all.

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