international calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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evb
Posts: 1
Joined: Sat Aug 27, 2011 2:25 pm

international calls

Post by evb » Sat Aug 27, 2011 2:28 pm

I just bought the $9.99 bundle yesterday and when I try to make an overseas call, I am told I do not have any minutes. Any suggestions?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: international calls

Post by thunderbird » Sat Aug 27, 2011 4:06 pm

evb wrote:I just bought the $9.99 bundle yesterday and when I try to make an overseas call, I am told I do not have any minutes. Any suggestions?
You have to call Ooma Customer Support and have you Ooma profile corrected.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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