I have an old Ooma system (not the Telo). I have kept my landline as well. My understanding is that incoming calls are routed over the landline and outgoing calls are routed through the Ooma via the internet.
Sometimes, but not consistently, voicemail is left on my Ooma system. I don't know why this is happening and I would like it to stop. I want my standard answering machine to pick up all messages.
(This is actually for my 82 year old mother. She is nearly blind and not in the habit of checking the Ooma for messages. Actually, when I installed it I tucked it out of the way so as not to confuse her. Now that I think about it, if all her messages could go to the Ooma that would be better as it has that bright red light.. But she needs one or the other and not a mix.)
Can someone please help me?
Thanks.
Sometimes, but not consistently, voicemail is left on my Ooma system. I don't know why this is happening and I would like it to stop. I want my standard answering machine to pick up all messages.
(This is actually for my 82 year old mother. She is nearly blind and not in the habit of checking the Ooma for messages. Actually, when I installed it I tucked it out of the way so as not to confuse her. Now that I think about it, if all her messages could go to the Ooma that would be better as it has that bright red light.. But she needs one or the other and not a mix.)
Can someone please help me?
Thanks.