sending calls directly to voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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bukzin
Posts: 52
Joined: Tue May 03, 2011 8:55 pm

sending calls directly to voicemail

Post by bukzin » Wed Jun 08, 2011 3:25 pm

So far I am not seeing how to send calls to VM instead of ringing my home phone.

Any ideas?


Thanks!
Ooma Telo
box part # 110-0102-310
Premier service

no Telo handset (yet)

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EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: sending calls directly to voicemail

Post by EA PA » Wed Jun 08, 2011 3:30 pm

bukzin wrote:So far I am not seeing how to send calls to VM instead of ringing my home phone.

Any ideas?


Thanks!
http://ooma.custhelp.com/app/answers/detail/a_id/160/

A Telo Premier feature
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
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lbmofo
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Re: sending calls directly to voicemail

Post by lbmofo » Wed Jun 08, 2011 3:31 pm

Are you talking about checking your VM away from home? Want to get into VM right away without ringing the home phone?

If you are Premier or Core user, set up Anonymous call block & send to VM. Call home using *67 prefix blocking your calleird.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
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just4fn
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Re: sending calls directly to voicemail

Post by just4fn » Wed Jun 08, 2011 3:32 pm

press the envelope button on the Telo, hub or handset.This sends the curent call to VM. Hold down the envelope button until it turns red. This sends all calls to VM
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bukzin
Posts: 52
Joined: Tue May 03, 2011 8:55 pm

Re: sending calls directly to voicemail

Post by bukzin » Wed Jun 08, 2011 4:13 pm

Thanks for the quick responses.


I have two goals here. First is to be able to send calls to my 2nd number (I am premier) directly to VM, but not my
1st number.

Second goal is to be able to turn this option on and off while away from the Telo, either by using a telephone
or the internet with My Ooma.

Any of this possible?


Thanks
Ooma Telo
box part # 110-0102-310
Premier service

no Telo handset (yet)

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: sending calls directly to voicemail

Post by lbmofo » Wed Jun 08, 2011 4:34 pm

bukzin wrote:Thanks for the quick responses.


I have two goals here. First is to be able to send calls to my 2nd number (I am premier) directly to VM, but not my
1st number.

Second goal is to be able to turn this option on and off while away from the Telo, either by using a telephone
or the internet with My Ooma.

Any of this possible?


Thanks
The 1st one, you'd need to make the 2nd number a personal number (assign to a personal device).
2nd one, can't do that remotely. DND function locally is the only way.

One workaround is to give out a GV number then have the GV number point to your 2nd number. Then provision GV however you want (when to ring etc.). This way, you don't need to make your 2nd number a personal number.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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bukzin
Posts: 52
Joined: Tue May 03, 2011 8:55 pm

Re: sending calls directly to voicemail

Post by bukzin » Tue Oct 25, 2011 8:11 pm

Thanks

What is a 'personal number' and where do I configure it's settings?
Ooma Telo
box part # 110-0102-310
Premier service

no Telo handset (yet)

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: sending calls directly to voicemail

Post by lbmofo » Tue Oct 25, 2011 8:18 pm

bukzin wrote:Thanks

What is a 'personal number' and where do I configure it's settings?
These should cover your bases.
https://www.ooma.com/app/support/personal-devices
https://www.ooma.com/app/support/personal-phone-number
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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