Can't add spammer to blacklist

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cskeptic
Posts: 9
Joined: Fri May 20, 2011 10:19 am

Can't add spammer to blacklist

Post by cskeptic » Sun May 22, 2011 1:12 pm

I have been getting calls from something that identifies itself in both name and number as "1". The Ooma blacklists won't accept a single digit--must be at least two. Has this spammer discovered a weakness in the blacklist system?

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nn5i
Posts: 554
Joined: Fri Jun 11, 2010 2:02 pm
Location: Portland, OR

Re: Can't add spammer to blacklist

Post by nn5i » Sun May 22, 2011 4:30 pm

Yes.

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EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: Can't add spammer to blacklist

Post by EA PA » Sun May 22, 2011 4:34 pm

Agent 001?
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

cskeptic
Posts: 9
Joined: Fri May 20, 2011 10:19 am

Re: Can't add spammer to blacklist

Post by cskeptic » Sun May 22, 2011 4:52 pm

So is there anything I can do to block this single-digit number, or not?

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nn5i
Posts: 554
Joined: Fri Jun 11, 2010 2:02 pm
Location: Portland, OR

Re: Can't add spammer to blacklist

Post by nn5i » Mon May 23, 2011 3:41 am

cskeptic wrote:So is there anything I can do to block this single-digit number, or not?
Probably not. Ooma could fix it, if they would. Having designed and built (and used for four years so far) my own blacklist system that could easily block the caller you describe, I feel qualified to say that I think it would be an easy fix for Ooma.

cskeptic
Posts: 9
Joined: Fri May 20, 2011 10:19 am

Re: Can't add spammer to blacklist

Post by cskeptic » Mon May 23, 2011 6:01 am

Hmmm... Well, I'm still in the trial period for Premier service. Would any Ooma support people care to respond to this issue?

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EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: Can't add spammer to blacklist

Post by EA PA » Mon May 23, 2011 6:09 am

Could Ooma Add 1 through 9 into community BL?
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

cskeptic
Posts: 9
Joined: Fri May 20, 2011 10:19 am

Re: Can't add spammer to blacklist

Post by cskeptic » Mon May 23, 2011 7:21 am

Wouldn't they have to do a to z as well? Would it be easier for them to allow a user to block single-character IDs?

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EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: Can't add spammer to blacklist

Post by EA PA » Mon May 23, 2011 7:38 am

cskeptic wrote:Wouldn't they have to do a to z as well? Would it be easier for them to allow a user to block single-character IDs?
LOL - yea I guess. Gee, theres always someone that wants to hike the cost of a project! Anyway, there has been some forum banter in the past about discovering the contents of the community BL - no luck so far. Its the secret squirrel list. I guess getting all the numbers and letters would do it until they figure out how to call as @ or } ! Good point though!

As nn5i suggested, not that difficult. As you then suggested, will need Ooma to chime in. Obviously, we can't do it on Ooma with a 2 character limit. BTW, I wonder why only 2 and above ...?
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

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tomcat
Posts: 215
Joined: Tue Feb 22, 2011 1:32 pm

Re: Can't add spammer to blacklist

Post by tomcat » Mon May 23, 2011 8:15 am

cskeptic wrote:Wouldn't they have to do a to z as well? Would it be easier for them to allow a user to block single-character IDs?
The blacklist is based on the phone number only, so 0-9 would be all that is needed. However, if they add the capability to blacklist based on name then all the other characters would have to be added. They could maybe filter based on the phone number not being a full 10 digits. Although, I don't know how this type of rule would effect incoming international calls.

:?: :?:

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