Blocked callers still getting through

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mtnmedic
Posts: 43
Joined: Sat May 01, 2010 2:05 pm

Blocked callers still getting through

Post by mtnmedic » Fri May 20, 2011 7:10 am

Stupid. Just plain stupid.

I block a number. It's blocked for a while but now the same number/caller/CID gets through.

I'm tired, tired, tired of all the problems with Ooma. Can't they possibly fix anything at all??

I PAID $120 FOR A YEAR'S WORTH OF PREMIUM SERVICE AND HAVE HAD NOTHING BUT PROBLEMS!!!

ntoy

Re: Blocked callers still getting through

Post by ntoy » Fri May 20, 2011 8:12 am

Hello,

We apologize. When reviewing your account, blacklist was disabled. I went ahead & re-enabled it for you.
We are continuing to investigate.

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KEM
Posts: 40
Joined: Sat Mar 12, 2011 3:08 pm

Re: Blocked callers still getting through

Post by KEM » Sat May 21, 2011 7:50 am

FYI: I have found my blacklist mysteriously disabled and had to re-enable it.

- KEM

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