Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#79602 by tkc9789
Sun Apr 17, 2011 11:49 am
I must say this forum rocks! All my silly questions have been answered in no time. Thank you!
I have yet another newbie question. If I opt out of Premier, there's apparently no call forwarding with basic. Is there any way of forwarding incoming calls if I lost Internet service or the Ooma Telo is down?
#79772 by murphy
Tue Apr 19, 2011 1:57 pm
Angelo921 wrote:Is the option to receive an email alert message with the VM attached premier also?

Yes.
#79773 by lbmofo
Tue Apr 19, 2011 2:01 pm
Angelo921,

This may help. There are 2 types of base services: Core and Basic.

Core base service/free service for those that originally activated with Core hardware. Otherwise, Basic base service/free service.

lbmofo wrote:Feature Comparison between Ooma Premier and Basic:
http://ooma.custhelp.com/app/answers/detail/a_id/90

Feature Comparison between Ooma Premier and Core:
http://ooma.custhelp.com/app/answers/detail/a_id/91

In this post, you'll see Ooma Core hardware:
Ooma Hub vs. Ooma Telo: viewtopic.php?t=9245#p64442
#79774 by Angelo921
Tue Apr 19, 2011 2:14 pm
How do I know if I will have the core or the basic once my 3 month premier trial ends? I bought the unit at best buy store and activated at home (porting my LAN line number). I'm using my own handsets. Would I have core or basic? Vm notifications are included according to the core chart.

Thx
Angelo


lbmofo wrote:Angelo921,

This may help. There are 2 types of base services: Core and Basic.

Core base service/free service for those that originally activated with Core hardware. Otherwise, Basic base service/free service.

lbmofo wrote:Feature Comparison between Ooma Premier and Basic:
http://ooma.custhelp.com/app/answers/detail/a_id/90

Feature Comparison between Ooma Premier and Core:
http://ooma.custhelp.com/app/answers/detail/a_id/91

In this post, you'll see Ooma Core hardware:
Ooma Hub vs. Ooma Telo: viewtopic.php?t=9245#p64442

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