QCK wrote:Paul52 wrote:My volume is unacceptable. I have not ported my landline.
The sound level should be fine once your number is ported, at least that was my experience.
It makes no sense for the sound level to be better after porting the number as Ooma is using the internet before and after porting. I have not integrated my landline with Ooma. This is a separate install.
I installed a new Telo for a family member today. The voice prompt and voicemail volume work as expected. I have contacted Ooma technical support and will be receiving a new box as they have determined this box to be defective and want it back for analysis.
My advice is that if it doesn't "sound" right contact Ooma right away and be firm about replacing the defective box. Don't accept a refurb either.