Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#76817 by Tufflaw
Wed Mar 09, 2011 8:23 am
I've had a strange issue when trying to call some of my local utilities via their 800 numbers - using my cellphone it works fine, using my ooma line I get a message that call can't be completed. Anyone else having similar issues? Thanks!
#76820 by thunderbird
Wed Mar 09, 2011 8:45 am
Tufflaw:
Do you have ten digit calling enabled?

Are you calling 1-800-xxx-xxxx?

Also you might try:

*98 before the number if you have a Telo.

*99 before the number if you have a Hub. (May hear echo during phone conversation).
#76821 by 2spirit
Wed Mar 09, 2011 8:46 am
Perhaps you don't have ten digit dialing enabled in your preferences?
#76825 by Tufflaw
Wed Mar 09, 2011 9:37 am
thunderbird wrote:Tufflaw:
Do you have ten digit calling enabled?

Are you calling 1-800-xxx-xxxx?

Also you might try:

*98 before the number if you have a Telo.

*99 before the number if you have a Hub. (May hear echo during phone conversation).


I always dial a 1 first - I'll try *98, thanks! (what does that do, exactly?)
#76830 by thunderbird
Wed Mar 09, 2011 9:55 am
Tufflaw wrote:
thunderbird wrote:Tufflaw:
Do you have ten digit calling enabled?

Are you calling 1-800-xxx-xxxx?

Also you might try:

*98 before the number if you have a Telo.

*99 before the number if you have a Hub. (May hear echo during phone conversation).


I always dial a 1 first - I'll try *98, thanks! (what does that do, exactly?)


It switches to a wider, higher capacity band. Do you have eight digit calling enabled in your My Ooma? If not do that also.

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