Turn off call waiting and voice mail?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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FarRed
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Joined: Sun Dec 12, 2010 9:42 pm

Turn off call waiting and voice mail?

Post by FarRed » Wed Feb 09, 2011 10:01 am

Whenever someone calls and I'm already on a call, I get a dialing tone and the connection (voice) blanks out for a split second--I'm guessing this is call waiting. Is there a way to run off call waiting and voice mail?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Turn off call waiting and voice mail?

Post by thunderbird » Wed Feb 09, 2011 10:12 am

Information Only:
The tones that you hear are probably FTMF tones.

These sounds are like someone is pressing phone keypad buttons, heard while talking.

The tones are mostly setoff by a person's voice while taking.

Ooma is working very hard on a solution for this problem.

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lbmofo
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Re: Turn off call waiting and voice mail?

Post by lbmofo » Wed Feb 09, 2011 10:22 am

If wanting to disable call waiting on per call basis, dial *70 before the number.

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Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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EA PA
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Re: Turn off call waiting and voice mail?

Post by EA PA » Wed Feb 09, 2011 10:26 am

Hey lbmofo - do you have a link to all these magic codes somewhere handy?
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

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EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: Turn off call waiting and voice mail?

Post by EA PA » Wed Feb 09, 2011 10:41 am

Nevermind - I see it in your last link
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

FarRed
Posts: 8
Joined: Sun Dec 12, 2010 9:42 pm

Re: Turn off call waiting and voice mail?

Post by FarRed » Wed Feb 09, 2011 2:00 pm

I have no desire to wait for Ooma, I just want to turn off the services. I looked under preferences, but found nothing. I recall there was an initial preference setup wizard when I first ported my number with a lot more options that what I see now in my account. An idea where to find this?

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lbmofo
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Re: Turn off call waiting and voice mail?

Post by lbmofo » Wed Feb 09, 2011 2:23 pm

You can turn off call waiting and voicemail permanently by calling Ooma customer support.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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