Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#74650 by CSX321
Tue Feb 08, 2011 9:27 am
FWIW, I have the same issue. The only voicemail I have is from Ooma right after I activated, so I assume it's some kind of welcome message. But I can neither listen to it online nor download it. I get the same message and error page as you.
#74657 by Morac
Tue Feb 08, 2011 9:59 am
CSX321 wrote:FWIW, I have the same issue. The only voicemail I have is from Ooma right after I activated, so I assume it's some kind of welcome message. But I can neither listen to it online nor download it. I get the same message and error page as you.


Did you join recently? I wonder if it's a problem with people who've activated recently. A friend of mine at work activated his account about 4 months ago and his voice mail plays back on the web site without any issue.
#74669 by CSX321
Tue Feb 08, 2011 11:32 am
Morac wrote:Did you join recently? I wonder if it's a problem with people who've activated recently. A friend of mine at work activated his account about 4 months ago and his voice mail plays back on the web site without any issue.

Yes, just two days ago. I've wondered if it could be something like that.

Edit...Just tried it again, and it works now! :)
#74673 by Morac
Tue Feb 08, 2011 11:57 am
I can't check the web site right now because I'm out and about, but the mobile site on my iPhone now plays voicemail messages. That wasn't working earlier.

I did have a weird issue where someone else's voice mail info was displayed after I played a voice mail message (instead of mine), but when I tried to play that it played my message.

Edit:

Yep the web site is working now. :D
#109183 by starkeef
Wed Apr 24, 2013 2:41 pm
When I get a text telling me I have an email and hit the link, it takes me to the message. But when I hit 'Play' it just gives me an image of a triangle with a circle and line through it. Is there something I need to configure either on the site or my iPhone?
#109186 by lbmofo
Wed Apr 24, 2013 5:28 pm
starkeef wrote:When I get a text telling me I have an email and hit the link, it takes me to the message. But when I hit 'Play' it just gives me an image of a triangle with a circle and line through it. Is there something I need to configure either on the site or my iPhone?

I have an iPhone as well....
I get my VMs sent to me with mp3 attached as MMS.

Type: Email
Email address: mynumber@mms.att.net
Attachment options: Audio file

If you have service with another carrier, look up their email address convention here (List of SMS Gateways): http://en.wikipedia.org/wiki/List_of_ca ... MS_transit
#109188 by lbmofo
Wed Apr 24, 2013 6:15 pm
starkeef wrote:Thanks lbmofo, worked like a charm! The Ooma website has no information on how to do that at all. They just tell you to put in your phone# and select that you're sending it SMS/Mobile.

Perhaps Ooma may want to add this MMS example in one of the relevant support pages...with disclaimer "standard messaging rates apply" or your cell phone carrier would charge you if you don't have a txt package/bucket. :) It works well with iPhone's messaging facility but not sure how well it works with other phones...I've seen some really bad MMS interfaces on other phones before.

Outside of Ooma's wildcard blacklisting, this really is my favorite Premier feature (very cool and convenient) that I show off to others.

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