Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#73519 by AD_Mega
Mon Jan 24, 2011 5:34 am
When ooma telo is unplugged or the internet connection is down calls aren't going to voice mail. I just get a busy signal.
#73542 by ntoy
Mon Jan 24, 2011 11:12 am
lbmofo wrote:ntoy, call forwarding during network outage is Premier but without any forward, normal Ooma voicemail should kick in when the ooma box is offline even for basic service right?


Yes, this is correct. Could be a carrier routing issue. Customer should contact our support line.
#73578 by AD_Mega
Mon Jan 24, 2011 4:33 pm
Contacte support. Internet must be down 10 to 15 min before calls will start going to voicemail. I disconnected telo for 15 mins and call are going to voicemail.

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