When I try to use my modem all I get is tone from the other end. There i sno handshake. Anyone else have this problem?
Jeff
Jeff
southsound wrote:OK, so I will assume that your company has these systems on dialup only - and that they have no connection to the Internet. If they DO have Internet connectivity, then you are much better off using the Internet for your laptop. I checked your other post and I'm not sure if you have a hub (white) or Telo (black) but part of my solution depends on your device. If you have a hub, set your modem to dial *99, pause, pause before the number you are calling. This puts the system in Fax mode. If you have the Telo, go to my.ooma.com and select Preferences then Phone Numbers. Click on your phone number and select Enable Fax Mode. You may also need to set your laptop's modem speed to 14.4 kbps. It is anything but ideal, but it may work for you. No VoIP system handles modem calls very well so your success may be limited.
pwslo wrote:southsound wrote:OK, so I will assume that your company has these systems on dialup only - and that they have no connection to the Internet. If they DO have Internet connectivity, then you are much better off using the Internet for your laptop. I checked your other post and I'm not sure if you have a hub (white) or Telo (black) but part of my solution depends on your device. If you have a hub, set your modem to dial *99, pause, pause before the number you are calling. This puts the system in Fax mode. If you have the Telo, go to my.ooma.com and select Preferences then Phone Numbers. Click on your phone number and select Enable Fax Mode. You may also need to set your laptop's modem speed to 14.4 kbps. It is anything but ideal, but it may work for you. No VoIP system handles modem calls very well so your success may be limited.
I have the same problem with remote systems that only have a dial-up connection. I went into the Ooma Preferences, Phone Number, and selected my phone number. But there is no option for Enable Fax Mode. Is this an Ooma Premiere feature?
pwslo wrote:I have the same problem with remote systems that only have a dial-up connection. I went into the Ooma Preferences, Phone Number, and selected my phone number. But there is no option for Enable Fax Mode. Is this an Ooma Premiere feature?
murphy wrote:pwslo wrote:I have the same problem with remote systems that only have a dial-up connection. I went into the Ooma Preferences, Phone Number, and selected my phone number. But there is no option for Enable Fax Mode. Is this an Ooma Premiere feature?
It does not matter whether you have a Hub or a Telo. Outbound fax or modem calls need to dial *99 pause before the phone number.
The automatic detection only applies to incoming calls. The Hub has always had automatic incoming detection. It was recently added to the Telo.
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