Calls from SkypeOut (737-874-2833) won't ring my phone

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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marliesf
Posts: 2
Joined: Wed Dec 29, 2010 1:29 pm

Calls from SkypeOut (737-874-2833) won't ring my phone

Post by marliesf » Wed Dec 29, 2010 1:34 pm

I'm finding that calls from Skype Out with the number (737) 874-2833 are going straight to voicemail. I just have ooma basic service (not Premier). However calls from Skype Out that show the number (000) 012-3456 will ring my phone. Anyone else have this problem, or better yet, does anyone have a solution?

Thanks!

donbarger
Posts: 2
Joined: Thu Dec 30, 2010 9:15 am

Re: Calls from SkypeOut (737-874-2833) won't ring my phone

Post by donbarger » Thu Dec 30, 2010 9:16 am

I had this as well. You probably have your security settings too high. I had to open it up to accept calls from blocked numbers. Once I did this, my calls went through.

marliesf
Posts: 2
Joined: Wed Dec 29, 2010 1:29 pm

Re: Calls from SkypeOut (737-874-2833) won't ring my phone

Post by marliesf » Thu Dec 30, 2010 11:07 pm

Thanks for your reply Don. I can't seem to find that setting. I just have the basic non-Premier service.

JBear76
Posts: 2
Joined: Mon Jan 16, 2012 7:52 pm

Re: Calls from SkypeOut (737-874-2833) won't ring my phone

Post by JBear76 » Mon Jan 16, 2012 7:58 pm

Was there any resolution on this? I can't get skypeout calls either. :x This is a problem when so many of my colleagues are turning to VOIP and our company standard is Skypeout.

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lbmofo
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Location: Greater Seattle
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Re: Calls from SkypeOut (737-874-2833) won't ring my phone

Post by lbmofo » Tue Jan 17, 2012 12:06 am

Anonymous Call Block is done here (enabled here) if this feature provisioning is visible to you: https://my.ooma.com/privacy
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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JBear76
Posts: 2
Joined: Mon Jan 16, 2012 7:52 pm

Re: Calls from SkypeOut (737-874-2833) won't ring my phone

Post by JBear76 » Thu Jan 19, 2012 12:29 pm

I don't have access to this feature,since I have the basic service. It is quite annoying.

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