very low voicemail volume on calls coming into landline

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scottlindner
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Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

very low voicemail volume on calls coming into landline

Post by scottlindner » Tue Dec 28, 2010 2:21 pm

I just set up my parents with an Ooma Telo (I have the old school hub). I have them set up with landline integration until they port their number. They are complaining of voicemail being too quiet to hear. I believe, although have not proven yet, it only happens with calls coming in on their land line. Is there a way to increase the gain on the Telo when recording voicemail?

Cheers,
Scott

ntoy

Re: very low voicemail volume on calls coming into landline

Post by ntoy » Tue Dec 28, 2010 2:51 pm

Hello,

Unfortunately, this is bug 9538. Only on Landline config. If you press the play button, the voicemail greeting is normal volume.

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scottlindner
Posts: 1003
Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

Re: very low voicemail volume on calls coming into landline

Post by scottlindner » Tue Dec 28, 2010 2:53 pm

Is there an ETA for this to be fixed?

nskinla
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Joined: Sat Jan 15, 2011 1:11 pm

Re: very low voicemail volume on calls coming into landline

Post by nskinla » Sat Jan 15, 2011 1:23 pm

I'm not sure I understand the moderator's answer re: bug 9538. I still have my landline connected to Ooma because I have to separate my DSL from my phone service, then port my phone number over to Ooma. The voice mail volume on line 1 (coming into my landline) is very low, but voicemails from the second number I set up on Ooma are fine. Does this mean once I port the number over to Ooma that I should expect decent volume on line 1?

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scottlindner
Posts: 1003
Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

Re: very low voicemail volume on calls coming into landline

Post by scottlindner » Sat Jan 15, 2011 2:26 pm

nskinla wrote:I'm not sure I understand the moderator's answer re: bug 9538. I still have my landline connected to Ooma because I have to separate my DSL from my phone service, then port my phone number over to Ooma. The voice mail volume on line 1 (coming into my landline) is very low, but voicemails from the second number I set up on Ooma are fine. Does this mean once I port the number over to Ooma that I should expect decent volume on line 1?
That is my understanding.

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