International 500 min bundle balance always 90 minutes

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zinc
Posts: 2
Joined: Wed Dec 01, 2010 7:24 pm

International 500 min bundle balance always 90 minutes

Post by zinc » Sat Dec 25, 2010 8:45 am

I notice that every time I place a international call on my 500 min bundle plan the balance is always 90 minutes. Has anyone else experienced the same problem?? I HATE having to call in every time to check the balance.

Why can't i get my balance just by logging in online? Why is this system so buggy??

Another suggestion for ooma, why don't you have a three digit number for users to reach support directly in stead of having to dial the 1800 number all the time.

frustrated user.

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: International 500 min bundle balance always 90 minutes

Post by lbmofo » Sat Dec 25, 2010 9:37 am

This is a workaround fix for some folks on an issue they are trying to fix: viewtopic.php?t=10090#p69949
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
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