Telo Handsets Disconnect Often and Won't Reconnect

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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MrAri
Posts: 9
Joined: Sun Oct 03, 2010 11:23 am

Telo Handsets Disconnect Often and Won't Reconnect

Post by MrAri » Fri Dec 24, 2010 5:08 am

I have a Telo with three Telo handsets. Often the handsets appear to lose contact with the Telo base and will attempt to reconnect upon picking them up but usually it fails. It cannot be distance from handset to base as this happens on one less than five feet from the base and the other is less than thirty feet with one wall between.

Often I either have to remove the battery and put it back in to get it to work and sometimes that doesn't fix it. This has essentially forced us to use our cell phones as we end up not being able to call out and we miss a lot of inbound calls.

Please help.

dbarr9
Posts: 10
Joined: Thu Oct 14, 2010 6:23 am

Re: Telo Handsets Disconnect Often and Won't Reconnect

Post by dbarr9 » Fri Dec 24, 2010 9:53 am

Is it handset number 3 that is loosing sync?

See this link

viewtopic.php?f=9&t=9992&hilit=sync

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