scout and voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Posts: 13
Joined: Mon Mar 22, 2010 7:42 pm

scout and voicemail

Post by superboiler » Thu Dec 02, 2010 6:19 pm

We have a hub and scout. When someone left a voicemail the red light would come on both units as expected. Pressing the button allowed us to listen to the voicemail on the device - hub or scout. Now the scout no longer allow the voicemail playback on the unit. When you press the button there is no sound. If I pull a handset and listen, I can hear the voicemail service but he speaker on the scout...nothing.

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Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle

Re: scout and voicemail

Post by lbmofo » Thu Dec 02, 2010 6:22 pm

Is the volume wheel on the left turned up?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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