Voicemails not being fwd/emailed

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Shoktronic
Posts: 3
Joined: Sun Apr 18, 2010 8:13 am

Voicemails not being fwd/emailed

Post by Shoktronic » Fri Nov 19, 2010 9:08 pm

Im having a problem with my voicemails or notifications not being sent to my email. I have the premier service and have noticed this now for about the past 3-4 weeks. Everything was fine prior to that but now I dont know what the problem is. Everything is still setup the same in my preferances. I tried searching to see if there is a problem topic already but I didn't find anything. Is anyone else having this problem?

Any advice on what to do? I was hoping to fix this without having to call their horrible customer service.

:cry:

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Voicemails not being fwd/emailed

Post by lbmofo » Fri Nov 19, 2010 10:40 pm

If ur settings look ok under My Ooma - Preferences - Voicemail with email addresses all defined, then I would reboot ur Ooma and test again.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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