QoS recommendation

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

QoS recommendation

Post by ajw522 » Wed Oct 06, 2010 4:18 pm

With these settings, what should my QoS be set at? I've been experiencing a lot of voice delay lately, and hopefully QoS will solve that problem? Ooma worked very well for the last year, and now quality has begun to deteriorate...any help is greatly appreciated?

FOR VoIP speed test results, please look a few posts below.
Last edited by ajw522 on Wed Oct 06, 2010 6:00 pm, edited 2 times in total.
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
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Nat Ray
Posts: 91
Joined: Sat Jul 31, 2010 7:26 am
Location: New Orleans, LA, USA

Re: QoS recommendation

Post by Nat Ray » Wed Oct 06, 2010 4:26 pm

With your current setup, there is no QoS settings. The WPN824 doesn't support managing QoS, and with the Telo behind the router QoS on the Telo is null and void . . .

Upgrade to the Netgear WNDR3700 for QoS management . . .

Best regards,
Nat Ray :cool:
Cox Communications > Motorola SB5120 > Netgear RangeMax WNDR3700 > Telo / Cisco Catalyst 2924 XL
Telo Handset / Panasonic KX-TG6445 + 7 other handsets = 12
3 Desktops / 4 Laptops / XBOX360 / Wii

QoS managed by router via Ethernet port . . .

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Nat Ray
Posts: 91
Joined: Sat Jul 31, 2010 7:26 am
Location: New Orleans, LA, USA

Re: QoS recommendation

Post by Nat Ray » Wed Oct 06, 2010 5:00 pm

viewtopic.php?f=4&t=9451

Best regards,
Nat Ray :cool:
Cox Communications > Motorola SB5120 > Netgear RangeMax WNDR3700 > Telo / Cisco Catalyst 2924 XL
Telo Handset / Panasonic KX-TG6445 + 7 other handsets = 12
3 Desktops / 4 Laptops / XBOX360 / Wii

QoS managed by router via Ethernet port . . .

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ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: QoS recommendation

Post by ajw522 » Wed Oct 06, 2010 5:34 pm

Acutally, that Netgear Router does support QoS, but I also have another Cisco Linksys router behind that, with the Ooma behind that. I've tried even with the Ooma all the way at the front after the Cable modem, but I still have the voice lag...let me update my signature.
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: QoS recommendation

Post by ajw522 » Wed Oct 06, 2010 5:39 pm

Oops. I'm an idiot.....

I just realized I didn't post my Voip results. Ha. Here they are...and this is with a wireless connected laptop upstairs, with the router downstairs, so there is some breathing room with the stats, considering previously, I've gotten better Quality of Service rating than 86%...


VoIP test statistics
--------------------
Jitter: you --> server: 1.3 ms
Jitter: server --> you: 1.8 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.1

Speed test statistics
---------------------
Download speed: 21530328 bps
Upload speed: 2453128 bps
Download quality of service: 86 %
Upload quality of service: 95 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 38 ms
Average download pause: 1 ms
Minimum round trip time to server: 17 ms
Average round trip time to server: 18 ms
Estimated download bandwidth: 34400000bps
Route concurrency: 1.5977463
Download TCP forced idle: 16 %
Maximum route speed: 30840000bps
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

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Nat Ray
Posts: 91
Joined: Sat Jul 31, 2010 7:26 am
Location: New Orleans, LA, USA

Re: QoS recommendation

Post by Nat Ray » Wed Oct 06, 2010 5:43 pm

ajw522 wrote:Acutally, that Netgear Router does support QoS
I have two WPN824 (s) . . . Where are the QoS settings located via the router's web interface :?:

Best reards,
Nat Ray :cool:
Cox Communications > Motorola SB5120 > Netgear RangeMax WNDR3700 > Telo / Cisco Catalyst 2924 XL
Telo Handset / Panasonic KX-TG6445 + 7 other handsets = 12
3 Desktops / 4 Laptops / XBOX360 / Wii

QoS managed by router via Ethernet port . . .

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: QoS recommendation

Post by ajw522 » Wed Oct 06, 2010 5:58 pm

Nat Ray wrote:
ajw522 wrote:Acutally, that Netgear Router does support QoS
I have two WPN824 (s) . . . Where are the QoS settings located via the router's web interface :?:

Best reards,
Nat Ray :cool:
Login to your web interface, and it's at the bottom of your scroll screen on the left, three options up from Logout:

Image
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: QoS recommendation

Post by ajw522 » Wed Oct 06, 2010 5:59 pm

Back to my question please :)
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

User avatar
Nat Ray
Posts: 91
Joined: Sat Jul 31, 2010 7:26 am
Location: New Orleans, LA, USA

Re: QoS recommendation

Post by Nat Ray » Wed Oct 06, 2010 6:01 pm

Both of my routers are version 2, with no way to upgrade to version 3 . . . :(

Best regards,
Nat Ray :cool:
Cox Communications > Motorola SB5120 > Netgear RangeMax WNDR3700 > Telo / Cisco Catalyst 2924 XL
Telo Handset / Panasonic KX-TG6445 + 7 other handsets = 12
3 Desktops / 4 Laptops / XBOX360 / Wii

QoS managed by router via Ethernet port . . .

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: QoS recommendation

Post by ajw522 » Wed Oct 06, 2010 6:06 pm

Nat Ray wrote:Both of my routers are version 2, with no way to upgrade to version 3 . . . :(

Best regards,
Nat Ray :cool:
That's what I assumed when you said you had no QoS Settings...now, let's talk about MY QoS settings, shall we? :P
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

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