Scout has static on it

[joeelmex]

Hello I am an engineer for a living so, I know quite a bit when it comes to electronics. I have the my Ooma Hub infront of the router as recomended. I then ran the phone out and broke that out trhough out my house. All of those phones are working fine without issues. I have a DEDICATED cat 6 cable coming out of the HUB into the scout. Only when I call from the scout or answer the phone going into the scout do I hear static. Now here's the kicker, when I listen to my messages on the scout, they are perfectly clear and no issues. As of now, I only use my scout to listen to messages, due to the HUB being inside the IT closet. I have read some forums post and it looks like I am not the only one with issues with the scout. I just recently started using my scout also. Any help will greatly be apretiated.

[roadshow]

I notice static on the Scout too. So, in my opinion it's only good as a remote Voice Mail Center. what I did was, hook a splitter from the Hub's Wall and Phone ports in to my house jack (this passes both signals to the whole house). Then I hooked a splitter from another phone jack in my house, one goes to the scout, the other to another phone. Now I don't have the distorted sounding phone because the phone is not plugged in to the Scout, but I can still get my messages from the Scout. This setup has worked great for me. Hope that helps.

Oh! btw, Wecome to the forums. This is a great resource. There are some great people in this forum that have given me great tips on optimizing my OOMA settings.