Touch Tone Not working

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Posts: 60
Joined: Fri Feb 27, 2009 11:49 am

Touch Tone Not working

Post by dmlanger » Sat Sep 18, 2010 11:05 am

Recently i have been unable to use my ooma to dial extensions, voicemail or anything else that requires key presses once a call is connected. Was working fine until about 3 days ago... Anyone else noticed this?

Posts: 33
Joined: Sun Jan 11, 2009 4:55 am

Re: Touch Tone Not working

Post by jcarcopo » Sun Sep 19, 2010 4:54 am

I have noticed that when I reach for my one of 4 telo handsets that often times the phone won't respond to key presses. I thought I had a bad telo handest, but this occurs intermittently on all 4 handsets. Usually In reboot the Telo Base to clear the problem. Seemed to start occurring after last update 8/28. (I have received 12 Telo Handsets! to get 4 that all work, well mediocre at best(Sorry Ooma - Truth Hurts Doesn't it!)

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