This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
#62862 by newooma
Sun Aug 22, 2010 3:48 pm
My current set up of Ooma Hub is:

Modem sits in my master bedroom closet where there is a panel for the whole house wirings. The modem only has 1 ethernet out jack, which I connect to the cable in the panel that goes to my family room ethernet jack. In my family room, I connect the Ooma hub MODEM jack directly to the wall ethernet jack, then the HOME jack on the Hub to my wireless router. Is this considered the configuration of "ooma directly behind modem"? The only difference I can imagine is that the ooma hub is connect to the modem through my house wiring, not directly by a cable. But the house wiring should still be considered a "long cable", right? Will my setup be good in terms of getting good QoS?

Thanks
#62864 by Groundhound
Sun Aug 22, 2010 4:07 pm
newooma wrote:My current set up of Ooma Hub is:

Modem sits in my master bedroom closet where there is a panel for the whole house wirings. The modem only has 1 ethernet out jack, which I connect to the cable in the panel that goes to my family room ethernet jack. In my family room, I connect the Ooma hub MODEM jack directly to the wall ethernet jack, then the HOME jack on the Hub to my wireless router. Is this considered the configuration of "ooma directly behind modem"? The only difference I can imagine is that the ooma hub is connect to the modem through my house wiring, not directly by a cable. But the house wiring should still be considered a "long cable", right? Will my setup be good in terms of getting good QoS?

Yes, your connection is as you desired with the Hub directly behind the modem. If you need to adjust QoS settings you will need to do so via the Hub's setup at http://setup.ooma.com, but I wouldn't mess with it unless you have a problem.

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