A while ago I had suggested network based Scouts for two reasons. 1. to solve the HPNA/DSL conflicts. 2. so for all of these new prewired homes built over the last decade with only one Cat5e run to each room so you can have both phone and network, rather than either phone or network. It would also simplify the Scout hardware, but, it is still a hardware change and I am sure until Ooma hits some good saturation it would be an extremely low priority opportunity.Aveamantium wrote:mthomtech,mthomtech wrote:The last update on my side, was that Ooma sent me a hub and scout to test and I still had the scratchiness on the receiving end when I called from the scout. I then sent that back for them to do some additional hardware testing.
I did get an update that they are planning a couple additional troubleshooting tests, but I think they are also gearing up for the Telo release which I'm sure is taking the engineers' time.
I'll post as soon as I hear more.
For me, I primarily use the hub, which I'm getting good quality from, and the scout is usable when needed, even though the scratchiness is there.
I don't know if this is a hardware limitation or not but has there been any discussion with the techs to add the option to dump the HPNA and just extend a normal dial tone through the Scout? I don't have anything else running on the copper pair serving the Scout so I don't really need to use HPNA. I think it is good to have the option in case the line is being used for DSL or the like but having the option to use something more "standard" may make the Scout quality issues go away?
I just talked to my wife using a Hub phone and the call was great as usual... However, she called me again later using the Scout phone and not only was it scratchy on my end when she talked but I even got echo this time (first time for that). Frustrating that the call quality can be so degraded when using the Scout as compared to the Hub. Really makes the "instant second line" hard to use!