Personally, I can't see any reason not to give it the max of 215 if you have the bandwidth available. Does anyone think it would hurt anything?ram102 wrote:Thanks Wayne.
It looks like I know have the reserved bandwidth for calls. Where I am getting 30mb d/l and 5 u/l what would be a good setting to use?
What are other users settings there's to.
Reserved Bandwidth for Calls (Kbps): 215
mthomtech wrote:I'll keep you guys updated. The feedback they gave me when they heard the scout quality themselves, was that it was not a normal experience, and something that seems to be a recent issue. Hopefully it's something in the equipment or something that they can pinpoint in the lab.
I have hope that they'll get to the bottom of it, since as we've all pointed out, the revenue from the premiere service depends on it.
Just signed up this weekend and I too am noticing some slight static on the non-ooma side of the call when using the scout as opposed to the hub. The wife called me at work and when using the scout it seemed a little scratchy when she talked so I asked her to switch to a different phone (connected to the hub) and it was clearer. The funny thing is if she calls my cell phone using the "scout" phone, I can't hear the static? I've also called others using the "scout" phone and they've not mentioned anything?
I'm not too concerned about this but there does seem to be a difference in quality when using the scout as opposed to the hub. As for my setup I have my WRT54GL (with Tomato) behind my wireless motorola canopy (ISP) and my ooma hub behind my WRT54GL. All my house wiring is CAT5e (phone and internet wiring). I have the the hub connected to my Line 1 house wiring and the Scout connected through my Line 2 house wiring.
The solution for me is simple, I can just use a L1, L2, L1+L2 splitter at my "scout" phone location and plug the phone into L1 and the scout into L2. This gives me the VM and screening ability but I would lose the ability for the instant second line (hence the reason that I don't want to do this).
Based on everything that I've read, I don't believe this to be specific to my setup. Consequently, I'm just going to sit back and see where this goes. However, just wanted to add another person to the "list"...
This is a stretch but I wonder if it has to do with how the call is connected? I know that the ooma checks the database for the most cost effective route when processing the call so maybe when the call is connected to my work (which is VoIP as well, CBeyond on a T1 line) there is an issue there? However, you'd think it would happen for all the phones? Maybe I can't hear it on the cell because the cell quality masks it?? Oh well, I'll play around with this on my spare time.
I think I have similar issue. I heard scratchy sound/bad call quality when a call made from the phone connected to the scout. But the call quality is lot better when I made the call from the phone connected to the HUB.
I just connected my Ooma 2 days ago so I am kind of new to Ooma and tried to read as much as threads in Ooma forum.
I have not opened a trouble ticket with Ooma tech yet, I would like to know if this issue has been resolved. The call quality from the phone connected to the scout seems to be unacceptable, everthing else looks good.