FiOS -> ActionTec MI424WR Router
MI424WR -> Linksys 5-port switch -> PCs & Xboxes
MI424WR -> Netgear 8-port switch -> Telo, Vonage, HP LaserJet 3390, HP Laptop, Sprint AirRave (femtocell)
MI424WR -> HP Laptop
I ran the VoIP quality & connectivity test and got this ...
Speed test statistics
Download speed: 21569448 bps
Upload speed: 4924504 bps
Download quality of service: 92 %
Upload quality of service: 78 %
Maximum TCP delay: 43 ms
Average download pause: 2 ms
Minimum round trip time to server: 57 ms
Average round trip time to server: 58 ms
Estimated download bandwidth: 37600000bps
Download TCP forced idle: 77 %
Number of VoIP lines supported: 240
VoIP test statistics
Jitter: you --> server: 0.3 ms
Jitter: server --> you: 3.6 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.0
I don't really see a problem here but I may be missing something ... I have problems on all calls it seems, so it doesn't appear to be related to what I'm connecting to. Any ideas? thx ... gww
Unless you give Ooma support the date, time, time zone, call duration, your number, and number called there is nothing that they can do about it. Without that information they would be looking for a needle in a haystack.gwwooley wrote:After carefully monitoring the calls I make and where echo is a problem, it looks like it is related to specific numbers. One number (my parents in a rural town) ALWAYS has the problem and is my major compaint at this point. Anyone know how to get Ooma to look at the problem, most likely the local phone company's problem? Surely not tech support, they are pretty useless - they just read what's already on the website!
Are your parents using a speaker phone?
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
I do not have an echo, but my "worst" connection is always at the same number and when cordless phones are being used at both ends.gwwooley wrote:After carefully monitoring the calls I make and where echo is a problem, it looks like it is related to specific numbers...